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How to Use Cpanel

Web Control Panel - cPanel


Accessing and using your control panel:

Your account type comes with an anhanced web browser based control panel called cPanel.

cPanel is a fully-featured web-based control panel that allows you to manage your domain through a web interface. This transfers much of the control and responsibility of managing your web site directly to you. You have the ability to manage all aspects of email, files, backup, FTP, CGI scripts, and web site statistics.

Important: Please note that in the tutorials that follow, screen shots may be slightly different than your actual control panel.  Colors, icons and text may be different based on the version of your cPanel, however, what the functions do are identical.  Also, some features described may not be available based on your account type.  Contact our staff if you have any questions.

Logging On: (screen shots)

Enter the address of your cPanel in your web browser. The address needs to be in the form of http://www.yourdomain.com:2082/
so if your domain is googles.net you would use http://www.googles.net:2082/
The interface will ask you for your master username and password.

You should now be delivered into the cPanel interface.  It is divided into several subsections called Mail, Ftp, Server, Scripts Library, Statistics and Services which a vast number of functions below each.  We will go through just some of the major functions below.

Control panel feature instructions:

Mailing Lists, Mailman:

Your server contains powerful mailing list software that runs on the "mailman" set of protocols.  Mailman allows you to set up a mailing list with a large number of configurable options, such as who is on the list, where mailing lists messages are sent, and whether you include welcoming messages to new subscribers.  You can provide your users with (1) an open mailing list in which users are able to email everyone on the list interactively (2) a closed list, in which you as the administrator have to approve posts, (3) or as a newsletter type system in which you can send out email to your users in bulk but users can't reply.  Be advised that all email and email traffic does count toward your account quotas.

Please note that we do maintain a zero tolerance policy toward spam so if you are using mailing lists they must be carefully monitored and double opt-in (users must confirm that they want to be on the list).  All list email must include specific instructions on how to get off of the list.  Mailing lists may not be used for blind bulk mailing.  Internet user complaints may result in account termination.  Thus, please use lists wisely.  We thank you in advance.

Mailman has its own administration panel (which is seperate from cPanel) for user control and its options.  As such, its documentation is built into the mailman interface itself.  Please refer there for further information. The instructions below deal only with how to initially set up, modify, and delete a Mailman mailing list from your cPanel.

List set up | List deletion

Once created, you can access the Mailing List Manager (Xcommand) by going to (yourdomainname.com/menu).  This allows you to:

Show a List of Subscribers
Show a List Log
Wipe a List Log
Search la ist of subscribers for a near match
Directly a subscribe/unsubscribe a user

You can get to the Mailing List Manager by selecting the list from under 'Edit List' in the Mail Manager, then selecting 'Mailing List Manager'. You will need to know the Maintainer email and password to administer the list. The results of the commands will be sent to the list maintainer's email address.  The Mailman homepage is at the following address for more information: http://www.gnu.org/software/mailman/mailman.html

Troubleshooting:

Mailing list public name will not change even though I updated it:  This is a known bug in mailman.  Some settings are more concrete than others even though there appears to be an option to change them.  To change a lists name you have to fully delete and then recreate the list, so make sure to choose list names wisely.

Spam Assassin:

Spam Assasin is an enhanced software package built into your account for spam control.  It uses a database of known variables and spam offenders to block out certain spam emails from your boxes.  Please note that this system is very powerful and should only be used as a last resort to spam control.  For instance, if you are operating a business you may not want this option enabled because every now and then the spam assassin may discard a client or vendor thinking they are spam (because they match certain criteria).  Thus, it is best to use standard spam techniques and tools such as address blocking before moving onto more powerful software.

Enabling | Disabling

MX Record Control:

MX (mail exchange) records are special server settings that control which internet service provider has control of routing your email.  Of course by default we control your email flow (including email box delivery, alias manipulation, forwarding, mailing lists, ets).  If you want to route your email to another service provider or service than you may alter your MC records, however, be strongly advised that once you alter your MX record none of your email functions here will work.  They will be directed to a third party.  This means that if you have boxes, fowards, lists, etc., they will not be configurable here and we will not be able to offer you technical support to troubleshoot them since they are no longer under our control.  If you have any doubt, leave your MX records alone.  Most internet users will never touch them.

MX Record Alterations | Setting MX Records

Reporting an email bug, error or suggestion:
The control panel is an evolving system.  If you have suggestions or bug reports please let us



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